Leanne Baillie
Introduction
Years service with The Cruise Specialists : 17 years
Years in the travel industry : 21 years
Favourite Cruise Line : Princess Cruises
Favourite Destination : Greece
I have worked with The Cruise Specialists for over 17 years and within the travel industry for a whopping 21 years!
Cruising/travel is my passion and I just love working hard to find my customers their perfect cruise holiday. I have cruised with many cruise lines over the years, from Luxury All-Suite cruise ships with my own Butler to 2 night short break cruises and everything in between. I love cruising around the Greek Islands, waking up to a new island each day (Greece is my absolute favourite place).
Contact details
About my travels
I have travelled to many holiday resorts within Europe and cruised around the UK/Mediterranean/Caribbean/Middle East. I have also done a French River Cruise on the Seine from Paris to Normandy Landing Beaches.
Destinations I have visited : Mediterranean, Middle East, Around UK, Caribbean, Seine River cruise.
Cruise lines I have sailed with : Costa Cruises, Regent Seven Seas, Silversea, Royal Caribbean, Princess Cruises, P&O Cruises, NCL, MSC Cruises and Avalon Waterways.
Cruise ships I have sailed on : Costa Serena, Costa Mediterranea, Regent Seven Seas Splendor, Silver Spirit, Navigator of the Seas, Liberty of the Seas, Royal Princess, Arcadia, Norwegian Jade, MSC Bellissima, MSC Grandiosa and Avalon Tapestry 2.
Customer feedback
We always book our cruises with your company and if Leanne hadn’t booked them for me, it’s because she’s been on holiday. She is very helpful, to the point where she will reply to me when it’s her day off!
We recently had a bit of a blip with a Princess booking and she has been so understanding and proactive in sorting it out for us.
People are very quick to complain and I wanted to know how happy I am with Leanne as our cruise agent. If you have such a thing as employee of the month I would like to nominate her. I will definitely continue to call her first whenever we go on a cruise, ( we’ve already booked a fjords cruise with her for next year,) and recommend both her, and your company, to others.
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Over the past few months I've been dealing with Leanne when making bookings for me, my family members and friends. Leanne's extensive knowledge, focus on delivering exceptional customer service and doing the simple things well such as keeping her promises to get back in touch, I'll be honest set her apart from anyone else in your team. She really is a credit to your company.
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Explore some of my favourite cruise lines
Discover more information about some of my favourite cruise lines, and find a great selection of cruise deals with myself and The Cruise Specialists.