About Us

The Cruise Specialists are an award winning independent agency specialising in the sale of cruise holidays.

Financial protection

For your protection we are a fully bonded member of the Association of British Travel Agents (ABTA - K1464). ABTA also provide consumer services and an arbitration service.

We are also ATOL bonded (ATOL 6042) via the CAA (Civil Aviation Authority) which provides additional financial protection on holiday packages sold by us. We also act as agents for a number of other ATOL holders.

ABTA and ATOL bonding is provided as part of our membership of The Freedom Travel Group Ltd - A division of the Coop group.

Not all holidays featured on this website or sold by The Cruise Specialists are protected by the ATOL scheme. Please ask us to confirm what protection applies to your booking.

Independent

We are not tied to any particular cruise operator and can therefore offer you completely independent and impartial recommendations based on what is the right cruise for you.

Award Winning Agency

Our success has recently been recognised by winning the national award for Cruise Agency of the Year (small agency of less than 10 locations).  As well as being finalists for Call Centre of the Year at this years Agent Achievement Awards 2013

 Cruise Agency of the Year

Call Centre of the Year

 

Massive Range

We deal with virtually all cruise lines and offer over 10,000 cruises in total on our database. Use our extensive search facility to find the cruise that suits you.

Amazing prices

As a specialist cruise agency we are able to secure deals from Cruise Operators that may not be available through other agencies. This could be late deals or specific offers that the Cruise Operator wants to offer quickly and easily to customers through a specialist agency.

Our membership of the Freedom Travel Group Ltd - a subsidiary the famous Coop group also gives us the full negotiating strength of the Coop group. This membership gets us great deals but with the freedom to offer you whatever suits you.

Challenge us to find you a better deal than anything you already have!

Price Beat Policy

We are proud of our prices and feel confident we can in nearly all cases beat any genuine quote from any genuine travel agent or cruise line.

Our price beat policy is to beat any genuine quote from any genuine ABTA bonded travel agency or cruise line if we possibly can.

Convenience

Book from home!

We are open late and all weekend so give us a call at your convenience.

Our opening hours are -

Monday to Thursday 9am to 8pm

Friday & Saturday 9am to 5.30pm

Sunday 10am to 6pm

Freefone 0800 612 5950  to book or make an enquiry.

Email us sales@the-cruise-specialists.co.uk

Service

We aim to provide excellent service in all cases. Put us to the test and we'll go out of our way to find you exactly what you want.

Full Office Contact Details

The Cruise Specialists, Sheilling House, Glenbervie Business Park, Larbert, FK5 4RB.

Sales: Freefone 0800 612 5950

Service: Telephone 08700 85 15 06

Fax : 08700 85 01 02

Email: admin@the-cruise-specialists.co.uk

Trading Name

The following policy explains how we use any information we receive from website visitors and how we protect your privacy.

1. When you complete a cruise enquiry form we need to know your name, address and region you live in, telephone numbers and e-mail address. This information, together with details of the cruise you enquired about, is forwarded to The Cruise Specialists to process your request for information. The Cruise Specialists will respond direct to you by telephone or email.

2. We use tracking software to monitor Website traffic and usage and to help us develop the functionality of the Website. This software does not enable us to capture any personal information.

3. The Cruise Specialists or their site operators will not disclose information about a Website visitor or enquirer to any other person or organisation without your consent unless they are legally required to do so or if there is an emergency situation that makes it necessary to do so

4. The Cruise Specialists or their Agents may send you occasional updates about The Cruise Specialists products and services via email or post. You can unsubscribe from the mailing list at any time.

5. Any changes to our privacy policy will be notified on this page.

Your Consent

By submitting your details you consent to the collection and use of this information by The Cruise Specialists and their site operators in the ways described above.